You probably have heard me saying something like, "choose your words wisely because they carry emotions, and once they are out, you can...

"What the heck are you talking about Tulia?" You might be thinking… Well, let me tell you something, you have to be aware of these...

In other words, "how can we make people say yes to us, to our offers, to our projects, to our ways of seeing things?" It is called...